Frequently Asked Questions (FAQ)
1. Are you a manufacturer or trading company?
We are a direct manufacturer of custom acrylic signs, with in-house facilities for laser cutting, engraving, UV printing, and packaging. You’re working directly with the factory—no middleman.
2. What types of acrylic signs do you make?
We produce a wide variety of custom acrylic signage, including:
- Engraved acrylic nameplates
- UV printed acrylic signage
- Door & desk name tags
- Wall-mounted signs
- Outdoor signage
- Custom-shaped acrylic tags
- Transparent or frosted panels
3. Can I customize the size, color, and shape?
Yes, all our acrylic signs are fully customizable. You can specify:
- Shape (square, round, custom cutouts)
- Size (standard or exact dimensions)
- Color (clear, white, black, frosted, mirror gold/silver, etc.)
- Thickness (from 1.5mm to 8mm)
- Printing or engraving options
4. What is the minimum order quantity (MOQ)?
Our typical MOQ is 50 pieces for most custom acrylic sign orders. For trial orders or samples, feel free to contact us for flexible options.
5. Can I request a sample before placing a bulk order?
Yes. We offer:
- Free digital proof before production
- Physical sample with your custom design (sampling fee may apply and is refundable for bulk orders)
6. What file format should I send for my design?
We accept vector files such as AI, CDR, SVG, EPS, or high-resolution PDF. If you only have a logo image or text idea, our team can help create a layout for your approval.
7. How long is production time?
Production time depends on your order quantity and complexity:
- Sample order: 3–5 working days
- Bulk order: 7–12 working days
We always aim to meet your delivery deadline.
8. What shipping methods do you offer?
We ship worldwide via:
- Express (DHL, FedEx, UPS): 3–7 days
- Air freight: 5–10 days
- Sea freight: 20–30 days
Shipping costs depend on weight, volume, and destination. We’ll quote the most cost-effective method for your order.
9. What payment methods do you accept?
We accept:
- PayPal
- T/T (Bank Transfer)
- Western Union
- Alibaba Trade Assurance (if applicable)
Full payment or 50% deposit is required before production.
10. Do you offer bulk or wholesale discounts?
Yes. As a direct acrylic signage manufacturer, we provide competitive pricing and quantity-based discounts for wholesalers, branding companies, and distributors.
11. Can you ship to my country?
Yes, we ship globally. Just send us your country and postal code, and we’ll provide shipping options and costs.
12. Can you print logos, QR codes, or barcodes on signs?
Absolutely. We can UV print or engrave logos, QR codes, barcodes, serial numbers, and any design elements you need.
13. Is your acrylic material weatherproof?
Yes. We use high-quality acrylic sheets that are UV-resistant and waterproof, making them suitable for both indoor and outdoor use.
14. How can I get a quote?
Just send us:
- Quantity
- Size & shape
- Material preference
- Design file (if available)
📧 Email us at senka@greatmosen.com or fill out our [Quote Request Form].